We have some of our most frequently asked questions below. However, should you not find the answers you are looking for, please get in contact with our team or complete the form on the right and we will be happy to answer any questions you may have.
Now that the new dates for the Tokyo 2020 Games have been confirmed as July 23 – August 8 2021, when will the new competition schedule be available?
Tokyo 2020 has been working intensively since the postponement announcement to assure our commitment to delivering a successful Games in 2021. While daily discussions and negotiations with the involved stakeholders about the necessary adjustments are on-going, we are waiting for the competition schedule to be finalized. This may take a few months and Tokyo 2020 has asked that guests please be understanding during this time. Any updates from Tokyo 2020 will be communicated immediately through our website.
If I have an Olympic Ticket do I still need a visa to Enter Japan?
Yes, South Africans travelling on a South African passport will still need to apply for a tourist visa from their nearest Japanese Embassy. Please visit the Embassy of Japan in South Africa website for more details.
Is the Athletes Village open to everyone?
Unfortunately not, during the games the Athletes Village will serve as a base for the athletes to focus on preparing for their competitions and will only be accessible to the athletes, support staff and other accredited personnel.
Are there any mandatory Vaccinations to enter Japan?
No, currently there are no mandatory Vaccinations required to enter Japan. However this is subject to change and best to consult the Japanese Embassy in South Africa prior to travel.
What is the best way to travel around Japan and to get to the competition venues?
The public transport network in Japan is very well developed. With your Suica or Passmo card you can pay for a number of transport types (trains (except bullet trains), buses etc) with one card that can be topped up easily at most train/metro stations or any convenience store.
The city of Tokyo is encouraging spectators to make use of the public transport to access venues on competition days to avoid spectators getting stuck in traffic and missing their event session.
Suggest downloading google maps or NAVITIME Japan
Is there UBER in Japan?
Yes there is but it is not very popular in Japan and therefore sometimes the number of drivers available is limited.
Another option is to use an app like Japan Taxi that is a platform that works with multiple taxi companies, so the pool of drivers is much larger.